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Questions about Shipping?

Find out the Answers



Orders received Monday to Friday will be shipped on the same day the order is placed. Orders placed from Saturday to Sunday will be shipped on the Monday.


TravelSim SIM cards are currently delivered with TNT, Fedex and Australia Post

Shipping to Europe: 2-3 days

Shipping to Australia: 2-3 days (with Australia Post, express post)

Shipping worldwide: 3-8 days

If placing your order on a Friday evening, please add an extra 2 days to delivery times.


Travelsim orders above 35 EUR (35USD) are eligible for Free Shipping!

Delivery charges will be be implemented to the orders below 35 EUR (35USD)

  • Europe 5EUR (5USD)
  • Rest of the world 10 EUR (10 USD)

Please note that any local duties or taxes will be charged to the customer.


If your SIM card has not arrived, please first check the delivery status of your shipment, using your tracking number.

You can also contact our customer support for further information.


The tracking number of your shipment is sent to you by e-mail with your shipping confirmation.


We deliver SIM Card all around the world with express shipping.

Please note that we have some exceptions and TravelSim does not deliver SIM cards to Andorra, Argentina, Azerbaijan, Brazil, Egypt, Estonia, French Polynesia, Russia, Turkey, India, Iran, Palestine, Gaza.

In Brazil you can buy our SIM Cards from MySimTravel

WIFI devices are currently devivered only to European Union addresses.